Term and Conditions

Welcome to Sachin & Babi Clothing. These Terms and Conditions govern your use of our website and purchases from our collection. By accessing our site and making a purchase, you agree to be bound by these terms.

1. Website Usage and Intellectual Property

1.1 Appropriate Use

Our website is intended for personal, non-commercial use. You agree to use our site lawfully and not to:

• Misuse any content or intellectual property
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s functionality
• Submit false or misleading information

1.2 Intellectual Property Rights

All content on this website, including but not limited to:

• Designs, patterns, and product imagery
• Brand names and logos (Sachin & Babi)
• Website layout and graphic elements
• Product descriptions and marketing content

are the exclusive property of Sachin & Babi Clothing and protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information and Availability

2.1 Product Descriptions

We take great care in presenting our collections accurately, however:

• Colors may vary slightly due to monitor settings
• Product availability is subject to change
• We reserve the right to limit quantities
• Custom and made-to-order pieces may have unique characteristics

2.2 Product Categories

Our collections cater to special occasions including:

• Bridal Wear: Ball Gowns, Bridal Separates, Ceremony attire
• Special Events: Cocktail dresses, Daytime occasions, Desk to Dawn transitions
• Accessories: Bags, Coats, and complementary pieces
• Party Collections: Bachelorette Party, Bridal Party, and Bridal Shower outfits

3. Ordering and Payment Terms

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• Orders require 1-2 business days for processing
• During peak seasons, processing may extend slightly
• We reserve the right to cancel any order for reasons including suspected fraud

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment information on our servers.

3.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for:

• Any customs duties or import taxes
• Local sales taxes where applicable
• Additional shipping charges for remote locations

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship worldwide with exceptions for:

• Some Asian countries
• Remote or difficult-to-access locations

Delivery times are estimates and may vary due to customs processing and destination factors.

4.3 Customer Responsibilities

Upon delivery, you are responsible for:

• Inspecting items for damage
• Providing accurate shipping address information
• Being available to receive packages
• Any additional shipping costs for address corrections

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Items must be unworn, unaltered, and undamaged
• All original tags must be attached
• Original packaging must be included
• Return request must be submitted within the 15-day window

5.2 Non-Returnable Items

For quality assurance, we cannot accept returns on:

• Intimate apparel and bodysuits
• Items marked “Final Sale”
• Custom or made-to-order pieces (including select Ball Gowns and Bridal Separates)

5.3 Return Process

To initiate a return or exchange:

1. Complete our Return & Exchange Form and email to [email protected] within 15 days
2. Await authorization and instructions from our customer service team
3. Pack items carefully with all original tags and packaging
4. Ship to our returns address using a trackable method

5.4 Refund Information

Upon return approval:

• Refunds processed within 5-7 business days
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility
• Refunds issued to original payment method

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for:

• Maintaining confidentiality of your login information
• All activities that occur under your account
• Promptly notifying us of any unauthorized use

6.2 Accurate Information

You agree to provide:

• Current, complete, and accurate purchase information
• Valid shipping and billing addresses
• Correct contact information for delivery coordination

6.3 Prohibited Conduct

You may not:

• Use our products for any illegal purpose
• Resell our products without authorization
• Misuse our return policy
• Submit fraudulent claims or information

7. Limitation of Liability

Sachin & Babi Clothing shall not be liable for:

• Delays in delivery due to circumstances beyond our control
• Minor variations in product color or texture
• Customs delays or additional charges
• Incorrect shipping information provided by customers
• Normal wear and tear of products

Our maximum liability to you for any claim shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.