FAQ

We specialize in sophisticated attire for special occasions, including Ball Gowns, Bridal Separates, Cocktail Dresses, Coats, and Accessories. Our collections cater to events like Bachelorette Parties, Bridal Showers, and Ceremonies, focusing on timeless elegance and contemporary design.

Yes, our menu includes options for Daytime, Desk to Dawn, and Cocktail occasions, ensuring you find the perfect piece for any moment, from casual gatherings to formal celebrations.

Our collections feature a variety of colors, such as Black and Blue, and are designed to fit the modern woman. For specific size guides, please refer to individual product pages or contact us for personalized advice.

Simply browse our menu categories, select your desired items, and proceed to checkout. You’ll need to provide shipping details and payment information to complete your order.

Currently, we do not require account creation for purchases. However, after placing an order, you’ll receive a confirmation email with a tracking number to monitor your package.

Please contact us immediately at [email protected] if you need to make changes. We process orders within 1-2 business days, so early communication is key to adjustments.

We accept Visa, MasterCard, JCB, and PayPal for convenient and secure global transactions. All prices are displayed in US dollars.

Yes, we use industry-standard encryption to protect your data, ensuring a safe shopping experience for our discerning customers.

The product prices do not include customs duties or import taxes, which are the responsibility of the recipient based on local regulations.

We offer global delivery except for select Asian countries and remote locations. Orders are processed within 1-2 business days from our Washington facility. Standard Shipping (via DHL or FedEx) takes 10-15 business days after dispatch and costs $12.95. Free Shipping (for orders over $50) uses EMS and takes 15-25 business days after dispatch.

Once your order ships, you’ll receive an email with a tracking number and instructions for real-time updates on your package’s journey.

Delivery times are estimates and may vary due to location or customs. We recommend ordering well in advance of your event. For urgent concerns, contact us at [email protected].

We accept returns within 15 days of delivery. Items must be in original condition with tags attached. Please contact our customer service team to initiate a return.

For hygiene reasons, certain items like intimate apparel may not be eligible. Refer to the product details or contact us for specifics.

Once we receive the returned item, refunds are processed within 5-7 business days and issued to the original payment method.

We’re here to assist with any inquiries. Email us at [email protected], and our team will respond promptly to ensure your experience reflects the elegance of our brand.

Absolutely! Our team understands the importance of looking your best for life’s celebrations. Feel free to reach out for personalized recommendations on outfits for events like weddings or cocktail parties.